You're a star

No Start - RUN
where do we find this?

This all sounds great - but i have VISTA !! There' no "run." I can't even start this process. What do i do?

It worked as a charm, thank you very much. I had the same problem trying to upgrade from MO 2003 to 2007 and didn't have the CD. I kept getting the horrible message of SKU011-cab needed and than it's the end of the installation. I tried this method and it worked a miracle. Thank you so much.

thanks for the help

I was skeptical, but figured I have nothing to lose. I did your fix and BAM, my computer did some calculating and my files opened again. I didn't even have to restart the computer! Thanks so much! I was ready to take my computer to the repair shop! Thanks again!

Thanks. This worked beautifully!!

This is one of the best hot tips ever posted on the net.
Short description and straightaway effective.

Thx a lot!

Tried to change the registry value of CDCache but on navigating to Microsoft > Office > Delivery > Downloads could not find CDCache for Key Name 90000409-6000-11D3-8CFE-0150048383C9 ?

There was also another sub-directory called Sources with two other similar Key Names in it but no CDCache ?

Could you help please ?

Thanks.

I ran into this error msg while trying to install Office 2007. All update to 0ffice2003 were previously installed.

Spent hours looking for this file or a fix for it. I blindly staggered onto this site, saw superusers fix and followed it to the letter.

All I can say is "IT WORKS" Thank you so much! Office installed without a hitch.

YOU DA MAN!!!!!!!!!!!

thanks so much for this fix. i had begun to install outlook 2007 on xp pro. when this error came up, it rolled back changes, but also had uninstalled 2003. i now had no email access - arrrgghh.
thanks to your quick solution i am up and running in a matter of minutes. thanks again.
cheers
lucy

Thanks lot its working fine....

All well, found the files no problem - but when I got to the code, there was 4 of them! Why would this be?

I have set them all to "0" because I have no idea which one to do - or, should I be looking closely at something, what I may have missed?

Would appreciate your thoughts.

Thanks
Darren

love it!!!
You are GOD!

I just spent an hour and fifteen minutes trying to upgrade my MS Office and it kept giving me the sku011.cab error. I finally stumbled across your fix and 10 minutes later everything was successfully installed! Thank you so much!

Amazing! It worked perfectly and instantly...thanks alot! That was painless and FREE! Thanks again!

Thanks alot! I can breathe again now that this issue is fixed! It only took me about 90 seconds to repair this problem. Thanks again!

Thanksssssssssss !!!!!! =)
God Bless You (h)

Thank you for the information. With your advice I fixed the problem in 2 mins.

kind regards

Ray

Good Stuff, solved my problem! Many thanks from Spain

Thanks alot! that realy helpt

Janne

working fine after changing 2 to 0 , TK So Mtch

Hey.. I have two numbers under the Delivery. which one do i choose. The only differnce is that one is 90110409- the other one is 91120409-.

Many thanks. It worked perfectly.

I'm amazed! I really didn't think this would work! Thank you very much for this; big, massive, huge help!!

Thank you so much!!!!!.. (^..^,)

Thank you so much. It helped perfectly

10x ^^

Thank You for this solution, my own work tech support help desk (India) did not even know

I use that for my business so was in real trouble but it worked great thanks a million!!

Saved me hours of searching with a really effective solution thanks.

Thank you sooo much!! Incredible! It worked!!

so i am trying to install ms office 2007 and it asked for the sku0ll.cab file after that i followed the instructions posted here and now i get this message that an error 1311 occured and i need to verify that file C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9/A2561405.CAB exsists what do i do and if i find that file how do i verify it

It worked! Thank you ever so much.

Thanks so much ! Worked like a charm.

Thank you very very much. It help me from unfinished my homework.

Great this annoying problem fixed in a jiffy. Many thanks.

Thanks for the simple fix...it worked perfectly!!

Nice and easy fix, thanks!

I did run regedit and expand HKEY_LOCAL_MACHINE -> Software -> and so on and changed the value of CDcache to '0'. But I got the error 1311 message like many other that mentioned.

In my case, mine missed IJ561401.cab
"error 1311.Sourse file not found C:\MSOCache\All Users\90000409-6000-11D3-8CFE-01500-48383C9\IJ561401.CAB."

So I google searched and got the file from 4shared.com

and put I put the file in C:\MSOCache\All Users\90000409-6000-11D3-8CFE-01500-48383C9\

That solved both bugs but took all my morning :)

Thanx superuser and jonna_983

cleaned my PC and now I can't open any of my Ecel files; I have my 2003 Office CD but it is not in it's original case so I am missing the product key code and don't really want to have to pay for a new one. Can someone help me out?

Nice and easy fix, thanks!

After putting off my 2003 to 2007 upgrade for some time due to disk space restrictions (can you believe that my laptop has a 20Gb C: drive??!?) I was finally forced to do the upgrade today, when Outlook stopped playing ball. However, as part of the process of freeing up disk space, I stupidly deleted the i386 directory which I *knew* was only needed during installs....!

Obviously, I then hit the Sku11.cab problem that you described and envisaged a full day of messing about to get things working. Thanks to your research, I was able to move on and get up and running in no time! :)

Many, many thanks! :)

Kind regards,
-John.

----------------------------
[Visit John's Tech Blog for more tech talk]

Thanks for this tip about SKU011.cab. I think the problem arises when yo take off a trial version of Office 2007 and something is not cleaned up properly.

in my laptop i m nt able to find run opation..
where it cn b
its nt in sstart
plz. help me i have 2 fix SKU011.CAB

really its working alot of thanks
i'm Ahmed Latif from EGYPT

Thank you so much for posting this information. It worked perfectly.

Add my thanks to the list. Worked a treat.

This solution was the right answer at the right time! I actually had the original installation disc, but the requested update software (Microsoft), couldn't find the cab file or any variation of it. I also tried LISTtool.exe from M-soft's website, but it too failed. Your solution worked without a hitch.

Thanks SOOOO much!

Phil

Thank You!

Thanks so much!!!!!!

Thanks a ton! Your a life Saver

Thank you. You are my hero.

thank you. this solved my problem.

Oh my gosh, after struggling for 3 hours i sumble on your site, followed your steps and..IT WORKS excel works. For a bookkeeper i know the absolute basics of computers, where to switch it on, play games (lol) and work on excel. You just saved my job.

Will you marry me.
Aries

Had two directories under "Delivery". Changed CDCache from 2 to 0 in both of them. Problem gone. You are a legend.

I am trying to instal my FAVOURED (old but very workable) MS Office 2003 over the (HORRID) Windows home Vista, which is on a TRIAL period. I do NOT want to purchase it. I want to use my MS office 2003!

I can't understand half of the commands in Vista or where to go/how to use your command Expand HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery

I get as far as
"OFFICE" - where I am told "(Default)" "REG_SZ" "(Value not set)

"11.0" "12.0" "COMMON" "DELIVERY" "INFOPATH" "OUTLOOK"

Under "11.0" I have I have "COMMON"
Under this I have "INSTALLROOT"
"OUTLOOK"

I need your advice PLEASE as to where to go (HOW TO)get to the place to carry out the final part of your instruction:

"There should be only 1 directory under Delivery, which is your DownloadCode (mine was 90000409-6000-11D3-8CFE-0150048383C9). Select that directory. On the right side of the screen, right-click on CDCache. Change the value to 0."

Truly grateful for your help xXXXX

I want to say, thank you very much for solving my Microsoft Office Edition 2003 fault, that I have had for over 5 years

I followed your insructions, even though I didnt have a clue to what I was really doing, I then clicked on the
e-mail attatchment sent to me, that would not open, and continually told me SKU0.CAB was missing

And to my delight the attatchment opened, and I have tried it twice since, and it opens it everytime

Im very greatful thank you

Yipeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

It worked

Thank u very much Frank, that’s marvelous

Take Care

doesnt work... when i retry , theres that error again.. pls help..

Cheers for the help mate.

You are the one! Finally it is fixed! Thank you so much I searched for this everywhere!

Thx man !!

DUDE!!! I TRIED IT AND AT FIRST I THOUGHT IT DIDNT WORK SO I THOUGHT ALL THESE COMMENT PEOPLE WERE LYING!! THEN I WENT BACK AND OPENED MS WORD AGAIN AND REALIZED THATT THERE WERE NO MORE ERROR MESSAGES AND I DIDNT HAVE TO FIND ANY SKU011.CAB FILE ANYMORE!! THANKS ALOT!!! IVE BEEN TRYING TO FIX THIS PROBLEM FOR ABOUT 6 MONTHS TIL I COULDNT STAND IT ANYMORE AND DECIDED TO FIND THE FILE ONLINE! OMG, THANKS AGAIN!

Worked like a champ! Thanks!!

Many thanks - just on-site at a client's office to fix this very issue... good job they have an internet connection - they can't find their Office disc!

hi all!
MSExcel was working fine last night when i tried the solution. then when i tried to open again this afternoon, it the PA561401.CAB message popped again. I made sure that the name on the directory is the same on the code (on the right pane under CD Cache that i changed to 0).
Why again oh why is this happening?
Can someone please help me? Am on wits' end on this one.
thanks in advance.
Martine

just want to thank you. there were 2 directories under DELIVERY so i justerased the 2nd one, thinking this was installed because i tried to install MSOffice several times. when i deleted the 2nd Directory, and continued to change the value to O, my MS Excel had no problems anymore.
Thank you so very much.
Martine :)

I still have a problem with it. after i do what you have been written, and close the regedit, it works. but after i close office, it shows again. help me...

thank you thank you thank you thank you

Thank you so much!!!!!!!!!!!!!!!!!!!!

Unbelievable.... it seems so easy to fix yet such a painful error to keep getting. Thanks Dude! Really! Great Stuff!

Thank you soooo much. I have wasted days trying to fix this file problem. You have saved me time, STRESS and money. Your instructions were precise and easy to follow. Wish I could thank you personally - there aren't many people who help strangers out for nothing. Many,many thanks.

THANKS SO MUCH!!!

Fantastic! It worked after annoying me for weeks!

no comment,you'r strong

You really have just saved me with this post. Thanks!
[office 07 installation]

Thank you very much TechNotes in UK. Who is TechNotes?

Thank you for the help mate, your advice fixed my problem straight away!

I am SOOOO thankful. On the first page of info someone posted an update to run for the error (13--Something.) I thought it was going to be hopeless when your first idea didn't work. So glad. Thanks everyone for the help. I almost lost all of my wedding guest files.

Thanks a lot... you're a star. I'll play a dedication for you !!!

Thanx! (a lot!!!)

Thank you so much for a quick and most efficient solution.

Excellent! saved me a long drive and chew on with office!

Great work dude!

Brilliant.

Top Banana!!!

i love you!! you're my virtual prince charming!!

thanks a lot.

great stuff, still and its 2009 now. Sw installed on my new netbook - cd and cdrom miles away. fantastic fix.

The same as the others and Greatly appreciated!

You're the man!

you're good. thanks.

I'm a Linux Admin and just expect everything on my Windows PC (at the office) to work. Your fix helped me get into a spreadsheet that I need for a meeting in 2 hours. Thanks. Thanks. Thanks.

Is the error when you try and change the three to a zero? Well, you will need to load up regedit using runas /administrator regedit in the command prompt as a limited user you are unable to change this key in the registry.

mpcocsearch

Dear Friend
Thanks a ton for the very helpful tip. It has worked immediately.Keep up the good work. Sharing Knowledge actually increases it. God bless. Best Wishes

Works like a charm, did the trick immed. Very great of you to give out such useful info without charging for it (unlike some people). THANK YOU.

ok.. but what if I have 2 directories under Delivery???

Thank you for your great help!!!!!!!!!!!!!!

Thank you very much.... i was needing this for my exams

Thank you so much
Saved me so much time!!!!
Si

big thank uuuuuuuuuuuuuu

but just wanted to add that this tip was most helpful, Its always good to see a site that gives good technical quick fixes.

Thanks.
Jordan from www.techassist.ie

Hi there, that proceedure worked great for me. Thanks a mil.

Jordan

Concise and clear directions.

I've never touched the regedit before, but I was successful.

I'm so happy, I'd promise you rough sex. But that's probably not appropriate.

That simple fix still keeps on working! Followed directions and problems solved. Many Thanks and Happy New Year!

(As for the 1311 problem some cite, I'd downloaded a Microsoft Converter pack and regular updates, so perhaps that prevented that from occurring?)

FOLLOW THE INSTRUCTIONS EXACTLY, AND IT WORKS!

cheers cuz, that worked perfectly, like velcro gloves for a sheep!

Thank you sooooo much for this. I've been despairing all morning, because my excel would not open today, and I know that I have the original office cd somewhere, but right now it's buried into one of the million boxes I have lurking about my new place.

You are my hero!!!! Thanks a lot

You da man! My next generation thanks you!

Brilliant, mate!!

great

In my case I got a new error after changing the CDcache value with Regedit.

I found I needed to reboot my computer after changing the variable in Regedit, and then ran the update program again from the start.

Why is MS doing this to us??? My guess is it is their feeble attempt at preventing us all from sharing one licensed copy of Office. By requiring the disk on simle updates it forces you to have a disk somewhat handy. I don't know about anyone elese, But I have moved three times in the last three years, God only knows where my original disks are....

Note, this is just another way MS is proving they are the evil empire - I was trying to update my legal copy of Office to SP3, and they killed the whole thing because I didn't have the disk I bought four years ago - at least let me get back to where I started and don't destroy the old installation.

And shame on you people out there who are using Office 2007, that is what started my whole problem, a client sent me a Powerpoint 2007 document (in 2007 format), and it wasn't reading it, even after downloading the converter.

This fix does work. Thank you superuser.

Tall Guy

Works brilliantly, thanks :)

Thanks man ur a legend

thank you very much for taking the time to do this

You guys are really amazing....

It has solved a problem which i was facing since last 8 months...

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GREAT THANKS TO YOU
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

thanks so much, thought i was going to have to spend hours digging out the CD or worse trying to download a copy and uninstall and reinstall.

saved me a lot os hassle thanks alot

i have been afraid untill now to mess with the registry
this time i followed your instructions and it did work!!!!!!
had to restart
thank you!!!!

As easy as explained...

Facile!

Un gros merci!

was troubleshooting for ages... until i thought i would browse the internet! could have just done it earlier! thanks a lot :)

Fix worked, you are my hero!

You, my friend, ROCK!!!

Well I see that the 1311 error message problem still has no been suggested solution - I changed the value to zero and get this new error message. Any other ideas?

That works!
Windows installer is still pooping on my screen but now my grandmother can finally doubleclick on documents to get them up at least. Love the wiz

I have a corporate laptop and this morning it run a remote code to update something. After that, I got this SKU011.cab: google it, solve it!

THANKS!

Thanks very much for this pointer, it worked for me

Thanks buddy !!!!it works , that was great !!!

Were can i start to sort this error out sorry but what do i go to to start as i am not sure, if you can help this would help so so much thanks

THANK YOU SO MUCH
it DID work :D

I get the following error when i type regedit "regedit is not a valid Win32 application"

Dear Friend
Thanks a ton for the very helpful tip. It has worked immediately.Keep up the good work. Sharing Knowledge actually increases it. God bless. Best Wishes

hi, i have a problem, at the beginin i only had a directory and it wasn't defined i changed something for 0 and no w i have more directories and the problem isn't fixed. i changed all the new directories to 0 and now i also have the download code with the same number you have so ichanged it to 0 but now i have another different problem (error 1311)

HELP PLEASE

Thanks for the solution. It was this first solution i googled and it worked. Thanks for sharing this for benefit of all. It worked and resolved a BIG issue for me.

worked first time. jackpot. thanks mate.

you save my day!

Thanks as well. You saved me a ton of frustration.

OMG, you rock... I have no idea how the error came about in the first place, but it is well and truly solved now. Thanks a bunch!

Great. It's a very stupid error that requires the installation of the whole office!!! Thank you for your advice.

You are a legend! Thank you!!

Wicked! Worked a treat, nice one

To download M9561403.CAB go to this link. Hope it helps...it did me. Alternatively do a google search of the cab file. Its bound to be somewhere.

Amazing!!! THANKS!

Thank you, thank you, thank you! Brilliant!

Great tip - fixed my problem right away - Thanks

I don't know much about informatics but I thank you from France!!!! I must have deleted accidentaly this file when I first open my PC and you saved my day because any convert audio program I could found on the net for to do an exercice in phonology class wanted that file to be in Microsoft Office but I use Open Office Freeware because I had deleted this file long ago but the programs do not know.

Thank you from France!!!

Thanks Man, I've been worrying about this since I removed the Office 2000 files and 2003 suddenly started throwing up this SKU011 error.

I have never had something work so instantly!

Word popped up quicker than I can recall in months.
Excel did the little installation files thing at first, then was fine.

Other than that, no problems (knock on wood!).

However you came to solve this, WOW!

Thank you so much

I had never been so deep in my computer.

I feel almost like a software engineer.

Very good tutorial

You are the great man!

Thanks a lot !!! After many days of searching and a lot of problems with the Microsoft Power Point Viewer, I finally found your explanations ... It was sooo easy to understand and to do. Now it works perfectly. Thanks again !

Much appreciated!!!!!! Time Man of the Year???

Thanks a million for your valuable help. My Excel2003 was showing the same problem. Got rid of it with your solution.

Thanks once again.

Excellent.........

thx from israel. Shalom

This works. It actuall fucking does.
I was scared at first beacuse the registry is a dangerous place but once it was done i started microsoft word and it worked perfectly. i recomend you do this to solve the problem.

Thanks mate

Phil.

Amen Amen and Amen ... This was a lifesaver! I was told to upgrade or buy a new computer! You are the best!!!

Brilliant worked right away could use excel

thanks Ian

you are the best...
Thanks.

just piling up on the thank yous here...but thanks a lot! this really has saved me a lot of time!

I changed the "2" to a "0" on the CDCache and this came up with error 1311 when opening Excel so i am still no wiser Please help me someone ! Thanks!

Many thanks! For what it's worth, my registry had 2 directories under 'delivery'. I changed both CDCache values to 0 and it worked fine!

THANK YOU SOOOOO MUCH!!
I travel alot and who knows where the darn CD is!
Worked like a charm.

Congratulations! Thank you for your posting

Your solution works. It would have taken me ages to find it myself. Thanks a lot

MUCHAS GRACIAS......

This was the EASIEST FIX that I have ever ran across -- it worked out slick.

Thanks for saving tons of time and cash :)
Julie

Seriously you are a life saver!
Thanks alot!

Thanks man. You save me a lot of hours to solve this probem. Thanks again

You rock! That was so easy thanks,,,stuck in Thailand.

dude.. thanks a ton man.. you rock!!

Thanks!

thanks man! you awesome:)

Thank you for posting this!

Thank you SO MUCH for entering this info on the web - I'm completing a project and had a sinking feeling I was going to have to go out and buy another copy of Microsoft Office - Thanks again!!!!!!!

I tried to find in regedit,but mine dose not have Delivery under 11.0 How else should i solve this problem?

I don't know much about computers but this just saved me hours of finding disks and reinstaling Office. Worked first go. Amazing!

THANK YOU SO MUCH! I was getting extremely frustrated with this and I was about to throw my computer out the window. I can't believe MS hasn't fixed this problem UGHHH

Okay, I AM NEARLY IN TEARS OF FRUSTRATION!
Please someone help me...
My problem is this:
I have two keys under delivery.
I have tried changing the value to 0 for both, and indivually and a new error pops up. it can no longer find the file PA56140.CAB.
I don't exactly know how to manually download it and what to do after I download it.
Otherwise, I can try downloading and the .CAB file, but if that doesn't work I don't know what to do!
Someone please awnser my prayers!!

Awesome! It worked right away. I can't believe it. I never respond in these things but I am really impressed with how easy and well this worked.

Helped recover from a test version of the latest office which messed up my Office 2003 when uninstalled.

mil gracias maestro !!!

this is awesome. you are awesome. thanks for saving me tons of stress over this annoying problem.

You are trully life saver!

ur great...its worked for me...100 times thanks..

Thanx!!
OFC i had to go through this:

The key to fixing this error
“error 1311.Sourse file not found D:\MSO Cache\All Users\90000409-6000-11D3-8CFE-01500-48383CD\YS561401.CAB.
VERIFY THAT THE FILE EXISTS AND YOU CAN ACCESS IT.”

is verifying which CAB file is missing!It may be just 1 or even more.

On my computer it was missing "MT561403.CAB"

I was able to download this from
http://www.knights-templar.com/FRONTPAGE2003/MT561403.CAB

then installed it into D:\MSO Cache\All Users

It worked!!!

So,thanx to u both ;)

Brilliant. Nothing like a person who knows their stuff!

thank you so much! it has been annoying me now for weeks!

brilliant!

Rachael (trinidad)

WOW. Thats really a great idea.Thank you very much. Now my MS office is working fine.

hi savior!

thanks a million for your tips....i was getting frustrated when i couldn't open excel file & CD not around! with those simple & clear instructions, it has saved me lots of hassle!

thanks...thanks....thanks!

Thanks a lot. It really helps.

Thank you so much... IT WORKED!!

I'm a complete non-tecchy, so your resolution was a godsend, it worked first time and I don't need to know how! Thanks for your unselfish help.

There were more than 1 options to change the value to "0"
Hope I made the right choice.
Time will tell.

Saved me a lot of time and agrivation, thank you.

Thanks a lot, It worked at a very crucial junctire for me. My Excel was not even opening.

One of those stupid, inane and things that keep reminding the world that we need alternatives for Bill Gates and his men in Microsoft.