Sku011.cab

Stupid annoying error upon installation - on a clean install or when setting up outlook under a new profile for example. If like me you were miles away from the office or lost the CD this can be a PAIN, after searching for hours I thought I'd make a note of this both for the future and to help others having the same problem.

Solution below:

Regedit (start menu -> run -> type regedit)

Expand HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery

There should be only 1 directory under Delivery, which is your DownloadCode (mine was 90000409-6000-11D3-8CFE-0150048383C9). Select that directory. On the right side of the screen, right-click on CDCache. Change the value to 0.

[Update] thanks for the few hundred responses from those this has worked for, good to see it helped you.

Posted by superuser on Thu, 2006-01-26 23:05. | Permalink

THANK YOU!!!!!!!!!!!!!!!!!!!!!!

Fiona

Posted by Fiona (not verified) | Mon, 2006-05-29 21:28 | reply

You're a life saver!

Posted by Charl (not verified) | Wed, 2006-12-13 21:45 | reply

I was leary, but it worked!!!!
Many thanks!

Posted by Sharon 07/15/07 (not verified) | Sun, 2007-07-15 18:17 | reply

Expand HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery

Unfortunately, i do not have any delivery folder there.
I have the directories "common" & "registration". Under the last one I can find the "90110409-6000..." but i find no cdcache.

I have found a delivery folder under the "office" one, "parallel" to the "11.0".
On delivery->source engine->downloads->"90110409-6000..." with no cdcache again.

What shall I do? :(
Francisco

Posted by Francisco (not verified) | Sun, 2008-01-06 00:38 | reply

Did you end up solving it? cos i started off with what the guy who wrote the thread described, then when it didnt work, i tried to change the value again and it turned into what u described. Let me know

Thanks

Posted by Anonymous (not verified) | Mon, 2008-02-25 07:50 | reply

Amaising! Thank you so much!!

Posted by Anonymous (not verified) | Thu, 2009-04-16 20:20 | reply

legendary!!!!!!!!!!!!!!!!!!!!!!

Posted by boncer (not verified) | Wed, 2006-05-31 21:28 | reply

this is absolutely amazing!!!

Posted by Fabio (not verified) | Tue, 2006-07-18 21:29 | reply

You are da bomb!

Posted by Kevin (not verified) | Fri, 2006-07-21 21:30 | reply

THANK YOU! i hope this gets bumped up in the google search for sku011.cab, because this worked EASILY and INSTANTLY.

Posted by Steve (not verified) | Fri, 2006-07-21 21:31 | reply

to be frank, it is not working or me... more over, i'm getting some other error mesages too....

Posted by Anonymous (not verified) | Tue, 2007-04-10 16:46 | reply

Is the error when you try and change the three to a zero? Well, you will need to load up regedit using runas /administrator regedit in the command prompt as a limited user you are unable to change this key in the registry.

Posted by Anonymous (not verified) | Sun, 2007-07-15 20:55 | reply

Speceia Thanks

Posted by AB (not verified) | Wed, 2006-07-26 21:31 | reply

Error are gone & updates are done.
you get #1 useful search result for the week.
Thanks so much kind person.

Posted by steve (not verified) | Wed, 2006-07-26 21:31 | reply

Unbelievable, how on earth did you find out that that would fix the problem?

Posted by John M (not verified) | Thu, 2006-08-03 21:32 | reply

I was trying to remove one of these obscure Handwriting things installed with Office Pro 2003 and kept getting that sku deal because an admin had installed it over a network, whose path was now non existant.
Searched google for a while before I came across this.. it worked!

Thank You

Posted by p (not verified) | Thu, 2006-08-03 21:32 | reply

I can’t tell you how much I appreciate your help. I’ve been struggling with this problem for a month… Thank you very much. You’re my new techno friend!

Posted by Claude Brindamour (not verified) | Fri, 2006-08-11 21:33 | reply

simple & clever;

thank you!!!

Posted by ahmet (not verified) | Mon, 2006-08-14 21:34 | reply

You wanna send this to some of the other forums as there are topics going back months that still haven’t solved this.

Great work

Posted by pete (not verified) | Mon, 2006-08-14 21:34 | reply

So easy and simple. Been trying to fix this for weeks. Can’t Belive how easy this was. Wonder why MS can’t fix this. Cheers!

Posted by Lloydi (not verified) | Wed, 2006-08-16 21:35 | reply

Excellent!! I’m glad I found this solution within the first day.
However, I had three download codes. I changed all three even though this is a company computer and I’m not supposed to. It worked!

Posted by Michael DeChateau (not verified) | Thu, 2006-08-17 21:35 | reply

That worked out great for all my microsoft office items. Thanks

Posted by Mohbull (not verified) | Thu, 2006-08-24 21:35 | reply

This really works!! so simple - so easy. I just cant figure out why microsoft hasnt this solution on their site. In fact, if you type in skuo11 in their search, it comes back negative!
Anyway thank you very much, I coulnt find your name/moniker?. but thanks again. regards, george

Posted by george (not verified) | Mon, 2006-08-28 21:36 | reply

WOWW!! It really works. Thank you bro. U r d BOMB!!

Posted by ezri (not verified) | Fri, 2006-09-01 21:36 | reply

You rock, i can’t believe that it worked! Nothing ever works for me and it did!!! Anyone who reads this first, try it!!!!!

Posted by Steven (not verified) | Sun, 2006-09-03 21:36 | reply

I panicked when I saw this message as I have just purchased external HDD and havn’t had time to run back up, but WOW thanks, your a life saver.

Posted by Susan (not verified) | Thu, 2006-09-07 21:37 | reply

Wow! How’d you figure that out? Thanks spent the whole day googling for a fix and it was this simple!

Posted by ryan (not verified) | Mon, 2006-09-11 21:37 | reply

I tried this but I got error saying
“error 1311.Sourse file not found D:\MSO Cache\All Users\90000409-6000-11D3-8CFE-01500-48383CD\YS561401.CAB.
VERIFY THAT THE FILE EXISTS AND YOU CAN ACCESS IT.”
PLEASE HELP//////
THANKS

Posted by Laila (not verified) | Sat, 2006-09-09 21:37 | reply

I did to. did you find any solution?

Posted by Anonymous (not verified) | Tue, 2007-02-27 10:19 | reply

any help with this yet? got same problem!!!

Posted by Anonymous (not verified) | Sun, 2007-03-11 14:06 | reply

I'm still getting this error message too. Any help with this?

Posted by Anonymous (not verified) | Thu, 2007-08-02 02:15 | reply

I got the same error message. Help would be appreciated.

Posted by Anonymous (not verified) | Mon, 2007-08-06 05:15 | reply

did you solve the problem with error 1311?help welcome

Posted by roby (not verified) | Wed, 2007-11-28 10:43 | reply

I got the same error. did you find any fix for it?

Posted by Anonymous (not verified) | Sat, 2008-06-14 17:42 | reply

The key to fixing this error
“error 1311.Sourse file not found D:\MSO Cache\All Users\90000409-6000-11D3-8CFE-01500-48383CD\YS561401.CAB.
VERIFY THAT THE FILE EXISTS AND YOU CAN ACCESS IT.”

is verifying which CAB file is missing!It may be just 1 or even more.

On my computer it was missing "MT561403.CAB"

I was able to download this from
http://www.knights-templar.com/FRONTPAGE2003/MT561403.CAB

then installed it into D:\MSO Cache\All Users

It worked!!!

Cheers
Greg

Posted by Greg (not verified) | Thu, 2008-07-24 07:11 | reply

I had an error 1311 too.

But was a different file (e2561410.cab)and had to use google.com to find the file (it wasn't avail on knightstemplar) but found it on a different site to get the file (http://www.esnips.com/doc/cf4b5af4-6eda-461b-a1e2-c56c52c6c9dc/E2561410)

Just wanted to share that your fix worked for me too. (I'm not really confident when it comes to messing about with this sort of thing and seeing your fix gave me the confidence to try it.)

Thank you!

Posted by Anonymous (not verified) | Tue, 2009-01-13 05:03 | reply

Same error for me!! Please help!

Posted by Joe (not verified) | Tue, 2008-08-05 16:53 | reply

Thanks so much, you have no idea how much frustration you just relieved.

Posted by Tim (not verified) | Thu, 2006-09-14 21:38 | reply

Awesome! Thanks so much!

Posted by Jeff (not verified) | Fri, 2006-09-22 21:39 | reply

You are an absolute genius thank you so much, after battling for 1 hour without my installation disk you have just solved it. You clever Creature….

Posted by Brigette (not verified) | Thu, 2006-09-28 21:39 | reply

Thank you so much. You saved me the hassale of acquiring the disk from my main office which is very far away. Thanks thanks thanks u are a genuis!!

Posted by Yvonne (not verified) | Sat, 2006-10-07 21:39 | reply

Thanks so much - have spent 5 hours trying to find a solution. Worked in 2 seconds…..thanks heaps….

Posted by Justine (not verified) | Wed, 2006-10-25 21:40 | reply

Absofrigginf*c*inglutly wonderful!!!

Posted by melro (not verified) | Wed, 2006-10-25 21:40 | reply

you’re the best!!! it’s solve my problems in a simple click… thank you very much!

Posted by dave (not verified) | Sat, 2006-10-28 21:40 | reply

Amazing - been suffering this nonsense on laptop for months, and just using desktop instead. This should be the only response on Google to a search for ‘SKU011.cab’. Many thanks - saved this page to favourites to share it with similarly frustrated folks!

Posted by Pete (different one to above) (not verified) | Tue, 2006-10-31 21:40 | reply

No more microsoft nightmares…THANK YOUUUU!!!

Posted by maze (not verified) | Wed, 2006-11-01 21:41 | reply

I just found this webpage on Google when my Excel was acting up, and it worked great! Whoever posted this, you have no idea how much help you’ve been to so many people. Thanks!

Posted by Michael (not verified) | Tue, 2006-11-07 21:41 | reply

Perfect but what i do not understad is how the error occured in the first place

Posted by webmaster (not verified) | Wed, 2006-11-08 21:41 | reply

Wow, how did you get to that solution. It was annoyin to see this error pups up whenver you breath. I was about to call 911. Thank you!

Posted by Mirg Moh (not verified) | Wed, 2006-11-08 02:32 | reply

I’m about to cry !!!! THAAANKKSSS!!! from frustration to total JOY. YOU’RE GOOD !!!

Posted by D 1 (not verified) | Wed, 2006-11-08 22:01 | reply

Great! thanks for the info.

Posted by Florante Navaja (not verified) | Mon, 2006-11-06 22:06 | reply

Worked instantly: what a relief :-)
Thx a bunch!

Posted by fam. Nijdam (not verified) | Sun, 2006-11-05 22:06 | reply

SWEEEEETTTTTT…Thank you!!!!

Posted by Deo (not verified) | Sat, 2006-11-04 22:06 | reply

Cheers mate! That was so helpful - I wasn’t able to open any of my Excel files until I found your solution - You’re a star!

Posted by Si Parsons (not verified) | Wed, 2006-11-01 22:07 | reply

Thanks for the fix, worked here for me.

Was tearing my hair one with this one

Posted by graham L (not verified) | Thu, 2006-11-09 23:39 | reply

hmm typical m$ problem that takes ages to fix.

Thanks for the heads up

Posted by Lepper (not verified) | Fri, 2006-11-10 17:00 | reply

May the computer gods bless YOU..YOU are the MAN!!!!!

Posted by Anonymous (not verified) | Sat, 2006-11-11 07:37 | reply

Mahalo. . It worked perfect. THANK YOU!!!

Posted by Ms Aloha (not verified) | Sun, 2006-11-12 00:10 | reply

It worked before i could even open and close another webpage. EXCELLENT....THIS FORUM SHOULD BE GIVEN A GOOGLE BOOKMARK.

GreAt WORK.

Posted by nmike (not verified) | Mon, 2006-11-13 01:47 | reply

Thanks dude!!! i was about to dump my pc and change to linux and openoffice... good thing i found your article.. thank you so much!

Posted by DaRK NaRuTO (not verified) | Mon, 2006-11-13 02:54 | reply

I will never take the name of someone in IT support in vain again. Thank you so much for this help. After months of putting up with 'Preparing to install....English, Spanish and French' versions of whatever and having error messages pop up mid way through documents ( not to mention my dreams) at last the thing is fixed. Let me get you a drink, what you having? Thank you so much.

jmc

Posted by JMC (not verified) | Mon, 2006-11-13 11:20 | reply

This post should be #1 on Google when searching "sku011.cab".

Posted by Anonymous (not verified) | Wed, 2006-11-15 19:06 | reply

Bien joué !!!!
Merci

Posted by greg (not verified) | Fri, 2006-11-17 18:16 | reply

Thank you so much, now I see the real advantage of tech notes on internet. I was about to contact my company for the CD but you have saved me from all the hassles ...

Vijay

Posted by Vijay (not verified) | Fri, 2006-11-17 21:26 | reply

thanks

Posted by Anonymous (not verified) | Sun, 2006-11-19 07:44 | reply

holy crap thank you sooooo much

Posted by Anonymous (not verified) | Mon, 2006-11-20 07:29 | reply

Excellence Solution.. Solute you!

Posted by Lynxee (not verified) | Mon, 2006-11-20 09:37 | reply

I followed the steps but got back the following error:

C:/MSOCache/All Users/9000c0a-6000-11D3-8CFE-0150048383C9/A3561406.CAB

**the slant faces the other way!!

Hope you can help!

Thanks agains.

Posted by Anonymous (not verified) | Mon, 2006-11-20 16:28 | reply

Did you receive a reply on this? I have the same problem that you have.

Posted by Anonymous (not verified) | Tue, 2006-11-21 14:08 | reply

Likewise here, and when I went back in to reset the value the Delivery had gone from the 11.0 dropdown menu...please help!

Posted by Chris (not verified) | Tue, 2006-11-21 15:29 | reply

I had the same problem than you dou you find a solution because now i am in a serious problem because i try this with my compagny computer and i need some help ...
thanks to e-mail me if u had found a solution

Posted by Floux (not verified) | Mon, 2006-11-27 06:28 | reply

Absolutely AMAZING!!!

My friend had the SKU011 issue and we applied your solution and it worked INSTANTANELY!

Thanks, thanks, thanks and thanks again!

Posted by Anne-Marie (not verified) | Tue, 2006-11-21 01:14 | reply

This is amazing!!!

its simple and excellent resolution.

Thanks a lot for the solution

Posted by srinivas (not verified) | Tue, 2006-11-21 02:34 | reply

I LOVE YOU.

NO, SERIOUSLY.

LOVE

YOU

Posted by VERY HAPPY MAN (not verified) | Wed, 2006-11-22 18:35 | reply

AHAHHAHAHHAH WONDERFUL WONDERFUL WONDERFUL!

THANK YOU THANK YOU!

Posted by HAPPY DUDE (not verified) | Sat, 2006-11-25 22:00 | reply

"Superuser" indeed.

Posted by Random (not verified) | Mon, 2006-11-27 05:52 | reply

The simplest fix I've ever been given for one of the most annoying computer problems I've ever experienced. Thank you!

Posted by Anonymous (not verified) | Mon, 2006-11-27 17:46 | reply

This is amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by HAPPY (not verified) | Tue, 2006-11-28 19:39 | reply

¡VIVA SUPERUSER!
¡VIVA!
¡VIVA!

Posted by Anonymous (not verified) | Tue, 2006-11-28 21:56 | reply

really it's kind of u to help us like that hopping helping u one day :) thanks again

Posted by agaja (not verified) | Wed, 2006-11-29 09:27 | reply

Thank you very much!
It worked perfectly........YOU'RE MY MY MAN!!

THANKS!!!!!!

Posted by Neil (not verified) | Thu, 2006-11-30 08:26 | reply

Thanks!!!!

Posted by Anonymous (not verified) | Thu, 2006-11-30 15:41 | reply

Got this error 1311, related to"source file not found. PA561401.CAB!!! Verify that the file exist and you can access it.!!!
What happen now?
I need a help...
Thank U.

Posted by Anonymous (not verified) | Fri, 2006-12-01 12:13 | reply

Before it asks for a file SKU011.CAB and now it ask for PRO11.MSI. I can't use NOTHING of office bacause of this stupid error. Microsoft Office is a piece of sh**, I think i'll start using "openoffice", it's FREE and BETTER.

Posted by Anonymous (not verified) | Fri, 2006-12-01 18:12 | reply

Thanks. Good tip.

Posted by Anonymous (not verified) | Fri, 2006-12-01 22:58 | reply

Hello from France!.

Thank you for your tip and trick.
Your method is more simple than the heavy solution proposed by Windows.

Posted by Anonymous (not verified) | Sun, 2006-12-03 07:28 | reply

Worked wonderfully! Thanks so much. It is sites like yours that help out us tech-challenged folks! The true nature of the internet shines - a sharing environment!

Posted by Anonymous (not verified) | Mon, 2006-12-04 15:10 | reply

I tried the above fix using Regedit.

It wouldn't allow me to modify the value.

Is there any other way around this problem?

Thank you,
David

Posted by Anonymous (not verified) | Mon, 2006-12-04 16:30 | reply

THank you very much! You have saved me from some severe frustration, in only 2 minutes!

Posted by LelaMichelle (not verified) | Mon, 2006-12-04 19:21 | reply

OH MY FREAKING GOSH!!! ARE U Phuking kiddin me!!! Ive been trying to fix this for months my whole college semester I needed to update office, I even downloaded the sku011.cab from limewire and it didnt even work, and all I had to do was this, u r a genius!!! I'll give u a foot massage anyday...anytime...!!!!

Posted by Cristina (not verified) | Tue, 2006-12-05 02:08 | reply

PLEASE I GOT THIS NOW
Got this error 1311, related to"source file not found. PA561401.CAB!!! Verify that the file exist and you can access it.!!!
What happen now?
I need a help...
THANK YOU

Posted by Anonymous (not verified) | Tue, 2006-12-05 03:50 | reply

I even borrowed a 2003 Office Pro CD from a friend thinking that sku011.cab would be on it. It wasn't.

At first I thought the registry solution didn't work as I got the "Please wait while Office updates" popup, but then it never prompted for the sku011.cab file, and then the next time I tried to start an Office application, the update popup was gone.

What a relief... thanks.

Posted by Toby Deitrich (not verified) | Tue, 2006-12-05 13:24 | reply

I love You.Thankkkkkkkkkkkkkkkkkkkkkkkkkks.

Posted by Miss A (not verified) | Tue, 2006-12-05 17:08 | reply

Thank you, worked great!!!

Posted by JMACQ (not verified) | Tue, 2006-12-05 17:26 | reply

Well done.

Posted by Tito (not verified) | Tue, 2006-12-05 17:29 | reply

Thanks, works great.

Posted by sven (not verified) | Tue, 2006-12-05 19:41 | reply

From Polish user. I wos so pissed off.... . You save my computer :)

Posted by spawn (not verified) | Tue, 2006-12-05 20:48 | reply

Sorry mate, your fix does not work. There is not even a Downloadcode directory -under- the Delivery directory.

Posted by Still not working (not verified) | Sat, 2006-12-09 15:24 | reply

tnx a lot!! it really works!!

Posted by jec0058 (not verified) | Sat, 2006-12-09 17:03 | reply

Thanks.

Posted by B i n g o (not verified) | Sun, 2006-12-10 10:41 | reply

legend

Posted by Gugz (not verified) | Sun, 2006-12-10 18:49 | reply

""Submitted by Laila (not verified) on Sat, 2006-09-09 21:37.

I am getting this same problem as well. My Office is completely legit, and never had this problem until just now, so I have no idea what the issue is. For all the money MS makes, you'd think they'd have a number you could call and they'd be like "oh, it's this." right...

anyways, anyone have a fix for this new problem? ;-)
btw, i can open Office and then open the files i need...

Posted by Jeff (not verified) | Tue, 2006-12-12 00:20 | reply

Hi,
Did you already find a solution for this? I have the same problem...

Thanks in advance
Fedde

Posted by Fedde (not verified) | Mon, 2007-01-08 21:49 | reply

You are my god... I would do anything to S your D.

Posted by Troubled (not verified) | Tue, 2006-12-12 01:30 | reply

I've been looking for a solution to this problem for ages. Finally one that works. Thanks a bunch.

This issue has had the programmers at work stumped as well. If the individual who posted this ever wants a job I can find them plenty of work.

Thanks again.

Posted by The_Maverick (not verified) | Wed, 2006-12-13 00:29 | reply

Youy saved my day, thanks a lot and a merry christmas to you;-)

Posted by Casper Hauge (not verified) | Wed, 2006-12-13 06:34 | reply

You are THE MAN!!!!!!

Thanks a lot!!!!!!!!

Posted by Anonymous (not verified) | Wed, 2006-12-13 09:19 | reply

He Superuser,

You really are superuser! I'm stuck somewhere in Kosovo (South East Europe) with this SKU011 problem, not able to open any excel files for days......untill I found your tip!

Thank you very very much!

Posted by Ralph (not verified) | Fri, 2006-12-15 08:18 | reply

amazing !! i thought i was a bout to fail my a-levels , coudent analyze data , cos i got a new pc , and you saved me cheers mate !!

Posted by Anonymous (not verified) | Mon, 2006-12-18 02:34 | reply

Thank You Very Much..this should be ther only responce to the Sku011.cab issue.

Saved me a re-install, cheers ears :)

Posted by Anonymous (not verified) | Tue, 2006-12-19 16:23 | reply

Thank you so much.That would be less a word to tell you how thankfull i am..... :-)

Posted by Arvind (not verified) | Thu, 2006-12-21 16:27 | reply

Well I just another greatful user who wishes to thank you for your your help, Thanks!

Posted by Mark (not verified) | Fri, 2006-12-22 04:16 | reply

merci beaucoup pour cette astuce
thanks

Posted by hicham (not verified) | Fri, 2006-12-22 11:49 | reply

good one dudes !! i like this solution of the darn problem :D many thanks

Posted by P (not verified) | Tue, 2006-12-26 08:31 | reply

Trop de la balle !!!
(very hard too translate)

Many Thanks

Franck

Posted by Anonymous (not verified) | Fri, 2006-12-29 16:18 | reply

Thank you, you've helped me as well.
In uninstalled a few programs I've no need for anymore and starting getting that error message.

Did as you suggested and all seems to be fine now Thank a bunch!

Posted by Murph (not verified) | Fri, 2006-12-29 21:20 | reply

Brilliant, Thanks a lot

Posted by Bill (not verified) | Tue, 2007-01-02 14:37 | reply

Thanks so much!

(unfortunately it was so quick and easy i now have to think of other ways to waste time at work :-p)

Posted by Graeme (not verified) | Thu, 2007-01-04 14:43 | reply

Man u saved my freaking life, i needed to submit, thus print my term project, and boom Sku011.cab, was thinking "WHY ME!" till i found the site :D
thank you!

Posted by Aris Denis Terziyan (not verified) | Thu, 2007-01-04 22:44 | reply

Thank you very very much

Posted by Anonymous (not verified) | Fri, 2007-01-05 11:47 | reply

You have saved me!!! Words cannot express how happy I am that this worked! I was in a bind and could not get some VERY important excel files off of my comp. & thought they would be unattainable forever! Thanks again!

Posted by Kyle (not verified) | Sat, 2007-01-06 02:02 | reply

Thank you very much. I spend a lot og time looking for some help and finally I found your advise. It´s help me immediately. You are magic man. Thank You very much.

Posted by Anton (not verified) | Sun, 2007-01-07 17:08 | reply

Simply Incredible... You are a Genius! We have lost the installation CD and this stupid problem has been haunting us for weeks. Having our phD qualification exams just around the corner, you have saved us!

!!~Thank YOU~!!

Posted by Happy Students in the U.S. (not verified) | Sun, 2007-01-07 21:57 | reply

Esto es realmente lo que necesitaba, gracias!!

Posted by Anonymous (not verified) | Mon, 2007-01-08 19:40 | reply

I owe you a good sex for this....THANKS A LOT!!!

Posted by Cindy (not verified) | Mon, 2007-01-08 22:00 | reply

can't believe I wasted £20 buying some crap solution to fix this - if only THIS PAGE was TOP Rnked on Google - you have madea very angry and frustrated man very relieved. Thank you - you are no bookmarked under "Lifesaver"

Richard MacMillan.

Posted by Anonymous (not verified) | Thu, 2007-01-11 15:33 | reply

You are the best. Thank You! Thank You! Thank You!

Posted by Anonymous (not verified) | Thu, 2007-01-11 17:22 | reply

Same as the others, I get a 1311 Error. Are you sure this code works? Please reply if you know of a solution.

Posted by Anonymous (not verified) | Sat, 2007-01-13 14:16 | reply

Well, as luck would have it, this solution worked for me, but if this sku011 or skuxxx fix still leaves you with a 1311, Microsoft recommends uninstalling and reinstalling the office software + service packs "from the CDs available".

I didn't WANT to do that, so I am glad this fix works. If you uninstall/reinstall and have the issue, then try the registry fix outlined here.

If that doesn't work... um....well...I will light a candle for you :-S Eeek!

Cheers, and thanks for the fix!!

Ted

Posted by spam@therage3k.com (not verified) | Mon, 2007-01-15 19:00 | reply

thanks this was awesome it worked. aloha from hawaii.

Posted by jim (not verified) | Tue, 2007-01-16 03:37 | reply

Muchísimas gracias, de verdad. Maravilloso.

Posted by Jajo (not verified) | Mon, 2007-01-22 16:40 | reply

It worked. Great and many thanks.

Posted by Greg (not verified) | Wed, 2007-01-24 17:08 | reply

I don't know how you figured this one out, but I owe you a lot...should have checked here sooner...stoopid me.

Thanks A TON!!!

Posted by Anonymous (not verified) | Fri, 2007-01-26 20:10 | reply

I don't know how you figured this out, but it saved my bacon!

I should have checked here sooner. THANKS a TON!

Posted by Anonymous (not verified) | Fri, 2007-01-26 20:12 | reply

sku001.cab bombed. dudfe your the biz. thank you

Posted by mannyptl (not verified) | Sat, 2007-01-27 11:57 | reply

First time visiting this site... needless to say I was in panic mode. Hard to believe that so many people have the problem but Microsoft does not list a fix. Thank you for being a life saver!

Posted by Jack (not verified) | Sun, 2007-01-28 16:24 | reply

I don't belive it. I'm so happy. I thought I was stupid or cursed. Thank you, thank, thank you...

Posted by mercy seat (not verified) | Sun, 2007-01-28 22:12 | reply

You were the #1 match on Google, and for good reason. Your tip worked without a hitch (that I've found yet, anyway). Thanks for sharing your experience/solution with the rest of the world. :-)

Posted by Anonymous (not verified) | Mon, 2007-01-29 14:15 | reply

Many thanks!!!!!!!!

Posted by Anonymous (not verified) | Mon, 2007-01-29 19:12 | reply

Bravo, Bravo!! Ican;t believe it is that easy...just change the "2" to a "0" thanks for the info

Posted by Stedman (not verified) | Tue, 2007-01-30 02:00 | reply

This error comes up in Office 2007... how do you fix it in this regard?

Posted by Tim (not verified) | Tue, 2007-01-30 03:08 | reply

Very impressive...thanx

Posted by Anonymous (not verified) | Thu, 2007-02-01 12:40 | reply

Finally, a workable, simple solution. Many many thanks!

Posted by Anonymous (not verified) | Thu, 2007-02-01 18:38 | reply

Hi, same as some others - I can't find the Delivery under 11.0. There is a separate Delivery subfolder under Office, but it is not under 11.0.

Having checked IT out, it has 1 subfolder SourceEngine, which has 2 subfolders: Downloads & Settings - neither of which has the facility to right-click onto a CDCache. The Settings subfolder has a subfolder, etc, etc but none of the further sufolders have the facility to right-click onto a CDCache. Instead they specify DefaultDrive, Priority and Type data settings which can be altered.

PLEASE HELP!!!!!!!!

Posted by Anonymous (not verified) | Thu, 2007-02-01 20:14 | reply

i tried to change the cd cache of the download code to 0 like you write and my excellis working now thanks a lot..

Posted by giorgio micalessi (not verified) | Fri, 2007-02-02 05:30 | reply

You rock

Posted by Anonymous (not verified) | Fri, 2007-02-02 13:17 | reply

God bless you, you are the best - Thank you, Thank you, Thank you

Posted by Anonymous (not verified) | Wed, 2007-02-07 08:26 | reply

after finding your solution to the problem of sku011.cab, it didn't complete my solution. because i din't fine the file cd cache in the right side of the folder you mentioned, please give me the right solution so that i will be very thankful to you.
yogesh

Posted by yogesh (not verified) | Wed, 2007-02-07 11:24 | reply

I am having the same exact problem as Can't Find 11.0 Delivery (I can't find the Delivery under 11.0. There is a separate Delivery subfolder under Office, but it is not under 11.0.

Please help!
Thanks, Tom

Posted by Tom (not verified) | Thu, 2007-02-08 15:42 | reply

Thanks so much.... you've cured a major head-ache (and many others by the looks of things!)

Posted by big dez dez (not verified) | Sun, 2007-02-11 03:26 | reply

Superb man!!!!!! you are a real genius.
Thanks a million!!!!!

Posted by wolfpack (not verified) | Sun, 2007-02-11 08:37 | reply

Thank you.

Posted by Niehra (not verified) | Mon, 2007-02-12 09:12 | reply

I am lucky to get this help... it works .. Thanks

Posted by Anonymous (not verified) | Tue, 2007-02-13 09:22 | reply

13-02-2007
Thank you very much for solving my problem.
Already 2 years I was looking for the missing link. I'm so happy I found you website. You really did a good job for me and all the others.
Till now it works perfect.
Greetings from Sweet Lake City - the Netherlands

Posted by Anonymous (not verified) | Tue, 2007-02-13 13:05 | reply

you helped me a lot . you are very helpfull, thank's a lot

Posted by toufik (not verified) | Wed, 2007-02-14 15:23 | reply

I just had an update automatically download itself and then went to work on an excel file and this problem came up. I anticipated the worst, but this fix was quick and easy and I thank you very much!
R.

Posted by Ralf (not verified) | Thu, 2007-02-15 20:17 | reply

simple & fast

thanks!!

Posted by Philm (not verified) | Sat, 2007-02-17 16:25 | reply

having knowledge is one thing
sharing it makes it so beautifull
especially because neccessary knowledge is so hard to get (or find)
muchos gracias

Posted by Anonymous (not verified) | Mon, 2007-02-19 12:35 | reply

Cheers your a GOD!!!

Posted by Anonymous (not verified) | Tue, 2007-02-20 08:52 | reply

Thank you so much.
I've been using Microsoft 2003 for ages and suddenly it had stopped working askng for SKU011.

I followed your "Fix" (I actually had 3 directories under "Delivery". They all read the value of "2") I changed the values to "0" and now it is working.

THAT SIMPLE - AMAZING! :):):)

Posted by Angie (not verified) | Wed, 2007-02-21 10:22 | reply

okay, I have tried this regedit... my directory registry matches the above one on the download cache but is different in the delivery.Instead of 90000409 etc its is 90110409 etc. Should they be the same number. When I change the value to 0 i get a different error code 1311 source not found...verify the file exists! Windows installer keeps popping up and then stops running...

Any geniuses out there who can help as this is driving me mad!

Posted by jabba (not verified) | Thu, 2007-02-22 16:47 | reply

This is just one website where you can find the file you probably need as specified in the new, more ridiculous error message. Put it on your desktop, then find the folder where the file needs to be (usually somewhere in MSOcache...this may be a hidden folder, just use run to get into it..), drag the file to said folder and POOF. Gone. Hope this helps someone

http://www.goingbanking.com/Office%2003/0ffice%202003/

Posted by Sirmadness (not verified) | Wed, 2007-04-11 04:55 | reply

The link doesn't exist or I have no access. Please send me an email about it. I have also the problem (error: source file not found). ;-( Thank you very much.
jenny_ma_98@yahoo.com

Posted by Anonymous (not verified) | Tue, 2007-08-07 18:52 | reply

i have the same problem with regards to 1311 error.. plz help me.. email me @ marlon_gongong@yahoo.com.. thnx

Posted by manuk123 (not verified) | Fri, 2009-01-16 03:56 | reply

thanks the solution worked for me!

Posted by Anonymous (not verified) | Fri, 2007-02-23 18:03 | reply

Man, Thanks a million. I've been wrestling with this problem for two days. Wasted a bunch of time. And lost out on some important work trying to fix this problem. Good looking out.

Posted by Anonymous (not verified) | Sun, 2007-02-25 18:44 | reply

thanks

Posted by Anonymous (not verified) | Mon, 2007-02-26 07:47 | reply

Thanks a lot for this "hint".
The whole family can use Office now.

Greetings from France.

Posted by AV (not verified) | Sat, 2007-03-03 13:17 | reply

iou

Posted by Anonymous (not verified) | Sun, 2007-08-19 20:06 | reply

Wow! It worked in a jiffy.
I made this site bookmarked so that I can visit for my future tech issues..;-)
btw, How did you solve this?

Thanks once again..

Rads.

Posted by Rads (not verified) | Tue, 2007-03-06 16:50 | reply

After UNinstalling a trial version of a Microsoft product, I rebooted my PC, started up a different Office program, and couldn't open it because it was looking for the SKU011.CAB file. I used your suggestion and it worked! Thanks.

Posted by Anonymous (not verified) | Wed, 2007-03-07 16:12 | reply

Thanks so much! Such a great help, and I want to have your baby!

Posted by Zack (not verified) | Tue, 2007-03-13 07:31 | reply

thanks! you just saved me from staying here in the philippines and take summer classes while my family is on vacation on los angeles!!
thank you!
you saved me big time!

Posted by Adriel (not verified) | Thu, 2007-03-15 13:33 | reply

You are absolutely amazing. I'm just another person you helped, but if you see this message... THANK YOU THANK YOU THANK YOUUUU!!!!

Posted by Anonymous (not verified) | Sun, 2007-03-18 07:26 | reply

Thanks a lot!!!!! This is the only one answer that worked for me. I needed to convert some scannned text to a word document, and by following your suggestion i managed to do it. Chapeau!

Posted by Anonymous (not verified) | Mon, 2007-03-19 17:01 | reply

Mine has 2 files in that directory with the same name since I have both Office 2003 and 2007 installed. I will try to delete one of them. Hope it would be a solution.

Posted by Bangkok (not verified) | Mon, 2007-03-19 17:21 | reply

great... thanks for the help... i have been putting up with this problem for quite some time already.. so glad the trouble is gone now. thanks!! i hope the others get to google this site cos it works so easily!

Posted by yenkwang (not verified) | Tue, 2007-03-20 07:35 | reply

Thanks for the soltuion....it worked fine on the first attempt.

Posted by uday (not verified) | Fri, 2007-03-23 14:50 | reply

S'dooPendous!!

You saved me much embarrassment. I was ready to accuse someone of selling me a laptop with a pirated version of Office 2003.

Dunno how it works, but it duz.

Posted by rickn8or (not verified) | Fri, 2007-03-23 21:53 | reply

One word "sweet"

Posted by Anonymous (not verified) | Sat, 2007-03-24 04:48 | reply

thank you

Posted by zaghtour (not verified) | Mon, 2007-03-26 15:29 | reply

You're a dead set leg end mate! Worked beautifully for my Office 2007 install. Cheers!

Posted by BiggyRat (not verified) | Tue, 2007-03-27 04:53 | reply

For last three weeks, I pulled my hair off to find a solution for this problem. Luckily, I found this to solve my problem. but, it is too late to save my hair. thanks.

Posted by Sun (not verified) | Tue, 2007-03-27 12:10 | reply

You saved me HOURS of trying to walk my hubby through this! I am now including you on my official Christmas card list!

Posted by Diane (not verified) | Tue, 2007-03-27 17:19 | reply

Thank you for an effective solution

Posted by Aaron (not verified) | Fri, 2007-03-30 04:27 | reply

I've been trying to fix this forever! Then I tried this and in 1 minute everything works perfectly! THANK YOU SO MUCH!!!

Posted by margaux (not verified) | Fri, 2007-03-30 16:21 | reply

Thanks so much.

Posted by Anonymous (not verified) | Mon, 2007-04-02 16:50 | reply

I'm firing my tech guy because of you! ;)

Posted by Anonymous (not verified) | Tue, 2007-04-10 06:22 | reply

You are simply Great

Posted by Anonymous (not verified) | Tue, 2007-04-10 12:46 | reply

THANK YOU!! This is what the internet is all about!!

Posted by Anonymous (not verified) | Wed, 2007-04-11 18:11 | reply

Thanks for the easy peasy solution to t6hat annnnnoying skucab
Youre a star

Posted by Anonymous (not verified) | Thu, 2007-04-12 18:12 | reply

thanks ! ! ! ! !!sdsdsd

Posted by Anonymous (not verified) | Fri, 2007-04-13 09:12 | reply

HELLO! Save my life save my life *bow down bow down* lol =D Thanks thanks!!!!!!!!!!!!!!!!

Posted by Katherine (not verified) | Sat, 2007-04-14 04:38 | reply

It looks from the comments that this solution is helping somebody every day since you posted it.
It worked for me today.
Many many thanks.

Posted by Mossy (not verified) | Sat, 2007-04-14 22:32 | reply

thank you oh, you mighty office master :-)

Posted by coolcat (not verified) | Sun, 2007-04-15 08:48 | reply

hat trick ;-)

Posted by armando (not verified) | Sun, 2007-04-15 21:23 | reply

Wow!!!
May the Gods Smile upon you!!
You deserve a medal from Microsoft.
I haven't been able to get to my excel program
for weeks but your tip has given it back to me.
Thanks
Audrey

Posted by Audrey (not verified) | Mon, 2007-04-16 06:13 | reply

hey u r the heroo ....thank u so much

Posted by Anonymous (not verified) | Tue, 2007-04-17 19:32 | reply

LOVED TI WORDS CAN NOT DECRIBE THE THANKS I HAVE

Posted by Randy Frey (not verified) | Wed, 2007-04-18 02:50 | reply

Thanks a lot. How on earth did you work that out?

Posted by Nick (not verified) | Tue, 2007-04-24 15:01 | reply

Awesome...only difference was that I had multiple entries under Delivery - I just repeated what you've mentioned for each. By far the most outstanding post on the net - Thanks a ton

Posted by Anonymous (not verified) | Wed, 2007-04-25 10:21 | reply

Thanks for the Note... whoever you are your a wizard... I'm dying fixing my computer for that stupid bug or what was it called... thanks anyway

Posted by Jeff_072004 (not verified) | Fri, 2007-04-27 03:58 | reply

THANKS !

I've been dealing with this problem for 3 hours!...
and it takes only 2 sec to fix it...

Posted by Laurent (not verified) | Wed, 2007-05-02 08:45 | reply

太感谢了！！！

THANK YOU SOOOOOOOOOOOO MUCH!

Posted by Anonymous (not verified) | Sat, 2007-05-05 07:35 | reply

Oooooh, THANKS SO MUCH!!!!!!
It works!!
thanks, you're my saver

Sylvia

Posted by Sylvia from Italy (not verified) | Mon, 2007-05-07 22:22 | reply

guys after trying a million things.. the simplest of them worked... thanks a lot for the solution... Tell the others .... Keep It Simple Stupid... I tried many but this is the only one that worked..

Posted by Anonymous (not verified) | Wed, 2007-05-09 15:37 | reply

lost without MSExcel,u r genious,u fixed it !!!!

Posted by Atul Jikadia (not verified) | Sun, 2007-05-13 11:04 | reply

nada

Posted by NICOLAS (not verified) | Mon, 2007-05-14 16:07 | reply

Posted by Anonymous (not verified) | Mon, 2007-05-14 16:10 | reply

I have never found such simple and good instructions from google before like this. Thank you so much!

Posted by MISHA (not verified) | Mon, 2007-05-14 17:50 | reply

Hey that was genius!!!Fixed the problem in 5 minutes but why it had happened????

Posted by Sandeep (not verified) | Tue, 2007-05-15 16:56 | reply

Thank you soooooo much! It worked for me too

Posted by Sid (not verified) | Fri, 2007-05-18 05:02 | reply

WOW!!! thanks man your a life saver. i would of never knew about that.

Posted by Tom (not verified) | Mon, 2007-05-21 03:05 | reply

THANK YOU!!!!!!
Simple, short, and sweet. Saved alot of headaches. I can see from others, that I am thankful I went here early on!

Posted by Edward (not verified) | Fri, 2007-05-25 01:08 | reply

thanks

Posted by Anonymous (not verified) | Sun, 2007-05-27 22:01 | reply

thx man

Posted by Anonymous (not verified) | Wed, 2007-05-30 19:27 | reply

dqsd

Posted by Anonymous (not verified) | Wed, 2007-05-30 19:27 | reply

solved my problem:) thanks

Posted by Tony (not verified) | Thu, 2007-05-31 06:08 | reply

I got problem of says that
"Error 1311. Source file not found: D:\MSOCache\All Users\9000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB. Verify that the file exists and that you can access it."
Please HELP me with that...

Posted by Anonymous (not verified) | Mon, 2007-06-04 08:30 | reply

me too!!
did you solve it??
please answer me !! thx

Posted by Anonymous (not verified) | Mon, 2007-06-18 08:19 | reply

thank you so much, good people live on

Posted by Anonymous (not verified) | Wed, 2007-06-06 07:38 | reply

AWESOME!!!

Posted by Anonymous (not verified) | Sun, 2007-06-17 18:00 | reply

got another error:(

Posted by Anonymous (not verified) | Mon, 2007-06-18 08:18 | reply

Thank you a million times. I had been tearing my hair out for the last week trying to get rid of this message and your solution worked like a charm. Thank you very much.

Posted by Anonymous (not verified) | Mon, 2007-06-18 13:05 | reply

Sorry but your fix did not work for me. I now get a different error message..

....Rrror 1311. Source fine not found C:\MSOCache\AllUsers\90000409-600-11D3-8CFE-0150048383C9\PA561401.CAB.Verify that the file exist and that you can access it........

What can I do to solve this problem?

Posted by Anonymous (not verified) | Mon, 2007-06-18 19:10 | reply

I don't know much about computers but that was easy to do and it fixed the problem. Thank You.

Posted by GrandMa Lu (not verified) | Tue, 2007-06-19 03:55 | reply

I wanted to uninstall some thing and had the same problem. Your solution worked for me, thanks!

Posted by Anonymous (not verified) | Wed, 2007-06-20 09:45 | reply

Thank you very much

Posted by Anonymous (not verified) | Fri, 2007-06-22 20:09 | reply

had this problem appear from no where however your remedy fixed it. thanxs heaps!!!

Posted by Crazy Ass Aussie (not verified) | Mon, 2007-06-25 13:21 | reply

Worked a treat. Thanks!

Posted by Richard F (not verified) | Tue, 2007-06-26 20:53 | reply

Just as former message: "Help: SKU fix"
I followed your instructions but.....

Sorry but your fix did not work for me. I now get a different error message..

....Rrror 1311. Source fine not found C:\MSOCache\AllUsers\90000409-600-11D3-8CFE-0150048383C9\PA561401.CAB.Verify that the file exist and that you can access it........

What can I do to solve this problem?

Can you help???

Thx,
KKH

Posted by Anonymous (not verified) | Wed, 2007-06-27 00:50 | reply

I have no idea how you figured this out, but thank you! Hours of aggravation are resolved!

Posted by Joe (not verified) | Wed, 2007-06-27 16:50 | reply

thank you so much!

Posted by Anonymous (not verified) | Wed, 2007-06-27 18:00 | reply

Very good
thank you

Posted by Jean Philippe (not verified) | Fri, 2007-06-29 12:30 | reply

ThankQ for your suggestion.

Posted by Anonymous (not verified) | Fri, 2007-06-29 12:56 | reply

DFEfwegfwergasdf

Posted by Anonymous (not verified) | Sun, 2007-07-01 21:56 | reply

Thank u very much,
Terimakasih Banyak (In Bahasa)

Posted by Didik Indonesia (not verified) | Wed, 2007-07-04 09:49 | reply

Cher ami,

La France vous remercie - et vous félicite.

Bravo.

Posted by Jean-Christophe Gilbert (not verified) | Fri, 2007-07-06 08:34 | reply

Man

you have saved my life and time, it worked perfectly. i was about to spend 10 dollars for updating this.

Once again thanx a lot for this usefull tip my planned work for weekend will now go as per schedule.

Posted by Anonymous (not verified) | Fri, 2007-07-13 18:01 | reply

I didn't think it would work, but it did. I was able to find this within about 20 minutes of the problem coming up in office 2007. The one thing that threw me off was that you can NOT just click retry after changing this setting, you must cancel, let it revert back to previous install, than re-insert disk and start over. Painless, and it works. Thank you for figuring it out.

Posted by Caveman (not verified) | Sun, 2007-07-15 18:22 | reply

It worked great. Thanks google search! Thanks superuser! I'd blow you both as a sign of gratitude if I could. LOL

Posted by Anonymous (not verified) | Mon, 2007-07-16 14:32 | reply

TY!Greetings from Brazil!

Posted by Anonymous (not verified) | Thu, 2007-07-19 02:52 | reply

Thank you so much for your fix. I don't know how you ever worked out how to do it but it certainly solved my problem.

Posted by Chris (not verified) | Sat, 2007-07-21 06:09 | reply

thanks,
people like you make this move.

Posted by gunther (not verified) | Sat, 2007-07-21 09:25 | reply

Your sku fix worked but when I open office Mmy screen goes black and then opens with large iconsand text. When I close office it goes baks to normal size. Can you advise me on this please?

Thanks so much ,

Skip

Posted by skip (not verified) | Mon, 2007-07-23 11:55 | reply

Thanks, now I do not have to spend time talking to tech support

Posted by Anonymous (not verified) | Tue, 2007-07-24 10:37 | reply

A message from Belgium to thank you ! I thought I would never understand what to do but your explanation was very clear, especially for a "simple user" like me. You saved my accounting system and much more ! Good night :-) Sylvie

Posted by Amaranthe (not verified) | Sat, 2007-07-28 19:52 | reply

At first i was in doubts if it works. Indeed it did.

Many thankssss.

Posted by Anonymous (not verified) | Thu, 2007-08-02 15:15 | reply

Many thanks.

It really works.

Posted by john (not verified) | Thu, 2007-08-02 15:16 | reply

Very simple to change just follow the instructions. OP SYS: XP Home Edition Microsoft Office Professional 2003. It does work!! Thank you very much.

Posted by jicici (not verified) | Fri, 2007-08-03 06:26 | reply

Thank you so much for this - and for offering it for free - that is really wonderful of you - and exactly what the Internet is all about! :)

Posted by Anonymous (not verified) | Mon, 2007-08-06 18:55 | reply

Thank you so much for this fix - it worked! Thank you also for offering this fix for free - that is exactly what the Internet is all about!

Posted by Anonymous (not verified) | Mon, 2007-08-06 18:56 | reply

Your solution did not work...Now get an Error 1311...help going crazy...Jim

Posted by Jim (not verified) | Sun, 2007-08-19 23:44 | reply

WOW!! It worked! Those were the first words I uttered when I tried this fix. I was a little apprehensive to try but it worked.

Highly recommended.

Tim

Posted by Tim H (not verified) | Tue, 2007-08-21 08:49 | reply

I thought i would need the xp cd that i had... maybe.. missing... Well... Just a change of value... everything FIXED!!!

Posted by Anonymous (not verified) | Wed, 2007-08-22 08:44 | reply

Thank You. It worked. You are a life saver.

Posted by Anonymous (not verified) | Fri, 2007-08-24 11:28 | reply

Thanks - they are good (=minimal yet complete) instructions. I would love to know why it works, or how to interpret the arcane notation of the registry...but having a functioning installation of Word 2003 once more will do just fine as a consolation for this ignorance.

Posted by Stephen Pill (not verified) | Sun, 2007-08-26 21:28 | reply

Thanks !!! I came across this while searching for the fix to the 'YS561041.cab' error, and the solution mentioned worked for this too! My EXcel 2003 started giving this annoying message and refused to start up, & I must have tried everything short of uninstalling the entire MS Office package & re-installing it

No posts anywhere give a direct solution ! Kudos !

Posted by Anonymous (not verified) | Thu, 2007-08-30 04:02 | reply

Thanks. Hermano, ud es un rey. Me salvo la vida. Gracias.
If don´t speak spanish, this means that you're a lifesaver. You're a king.

Posted by Julian Gonzalez (not verified) | Fri, 2007-08-31 14:27 | reply

You are a MAGICIAN! Thanks.
:)))))))
fuge007

Posted by fuge007 (not verified) | Tue, 2007-09-04 11:40 | reply

Dear Sir,

greetings !!!

Really you are Geniues , i like these innovations ans solutions

Regards

Posted by Hajes (not verified) | Thu, 2007-09-06 06:06 | reply

Thank you !!!!!!!!!!!!!!

Posted by Anonymous (not verified) | Fri, 2007-09-07 14:16 | reply

You absolutely rock, whomever you are!!!

Posted by Anonymous (not verified) | Fri, 2007-09-07 21:53 | reply

I was sceptical but a fantastic quick and easy fix. Thank you so much!

Posted by Guy Dorey (not verified) | Sat, 2007-09-08 20:53 | reply

thanks alot this was just what i needed!

Posted by D33thr33 (not verified) | Sat, 2007-09-08 21:45 | reply

GREAT JOB THANKS

Posted by Anonymous (not verified) | Wed, 2007-09-12 06:44 | reply

Great Sir

It's nice to see the results.

Thanks

Posted by Rakesh Chaubey (not verified) | Thu, 2007-09-13 07:22 | reply

Thank you very, very, very much!
Muito obrigada! :)

Posted by Karla (not verified) | Mon, 2007-09-17 02:12 | reply

that don't work... now a got a message saying that the file C:\MSOCache\all dont exist

Posted by Cila (not verified) | Mon, 2007-09-17 14:45 | reply

Thank you oh omnipotent! How can you know such things?

Posted by Lars (not verified) | Tue, 2007-09-18 15:42 | reply

Incredible!!! Thank you!!!!

Posted by yukonzach (not verified) | Wed, 2007-09-19 17:14 | reply

Thanks man, it's really cool !!!
I can't believe it at first, but it works well !!!
Thank you very much ;)

Posted by Dolli (not verified) | Wed, 2007-09-19 17:41 | reply

Easy solution! Many thanks.

Posted by Garry (not verified) | Fri, 2007-09-21 08:15 | reply

Bless you! after ages of reading and searching, came across youuuu you youuuu! and its sorted. How amazing!

apparently another programme installation caused it (now disabled)

wow weeks of no excel and wha-la--you're a genius --HOW did you figure that out, superman!

thanks again
Alexs

Posted by alexs (not verified) | Fri, 2007-09-21 08:59 | reply

thanks for the solution
it works

Posted by roslin (not verified) | Sat, 2007-09-22 04:46 | reply

problem solved...million thanx :)

Posted by Kostadia (not verified) | Sun, 2007-09-23 17:35 | reply

Many thanks for sharing your solution. It definitely worked and worked very nicely.

Posted by Hannah (not verified) | Mon, 2007-09-24 23:35 | reply

WILL SOMEONE ANSWER THE POSTS THAT ARE STILL GETTING ERRORS?

I am having the same problem. I followed the instructions step by step, but a different code popped up;

Error 1311. C:/MSOCache/AllUsers/90000409-6000-11D3-8CFE-0150048383C9/P2561401.CAB

While everyone is basking in OH JOY, can we less fortunate get some type of assistance.

Shit, I'd do it for someone else!!!!!!!!!!

ANYONE WITH THE ANTECDOTE TO THIS OVERWHELMINGLY IRRITATING PROBLEM, PLEASE HELP.

THIS WILL BE MORE THAN GREATLY APPRECIATED.

ANYONE, ANYONE, ANYONE, ANYONE !!!! L@@K!!!!

L@@K!!! L@@K!!!! L@@K!!!!

THANKS!!!!!

Posted by Jay (not verified) | Tue, 2007-09-25 07:08 | reply

Don't I know it Jay! I've looked everywhere and everyone is so flippin' pleased that they got it to work with the first solution that all the gozillions of people who still can't import a contact list or do whatever it is they want to do are just sitting on their thumbs.
Do me a favor man and I'll do the same, if you find the solution, post it here, there and everywhere. I will personally email you if I ever get a solution to this problem.

Posted by RtP (not verified) | Mon, 2007-11-12 19:18 | reply

Ok, so for those who have done the fix listed here and have gotten the Error 1311 blahblahblah/filename.CAB not found message, I am using Outlook and originally could not import or export addresses. So I did the fix here and got the second message, only the filename was L143405 or something like that. I downloaded the Office SP3 update and restarted my computer and it worked out. HOWEVER, I then tried to install the Speech thingy for Word and got another lovely little Error 1311. I am looking for any applicable updates I need. I will let you know what I find out.

Posted by RtP (not verified) | Mon, 2007-11-12 21:27 | reply

THANK YOU SOOOO MUCH

Posted by RF (not verified) | Sun, 2007-11-18 02:49 | reply

ok jay, if you still need that pesky file and doing the service pack update doesn't work, hit me up on yahoo, my screen name is ronnithepooh.

Just because we're in the same boat.

RtP

Posted by Anonymous (not verified) | Mon, 2007-11-12 21:39 | reply

thanks soo much as eveyone said already

Posted by Willl (not verified) | Wed, 2007-09-26 15:35 | reply

Thanks alot

Posted by Anonymous (not verified) | Thu, 2007-09-27 08:37 | reply

OMG!! Thank you sooo much! My grades and I thank you, lol.

Posted by Robin (not verified) | Mon, 2007-10-01 20:50 | reply

you are a genius. thank youuu

Posted by Anonymous (not verified) | Wed, 2007-10-03 16:59 | reply

Wow.. after searching so long, this is my answer.. thanks!! U helped a lot!

when going to my homepage, delete the index away

Posted by Stawelor (not verified) | Fri, 2007-10-05 02:23 | reply

Thank you so much!

Posted by Anonymous (not verified) | Sun, 2007-10-07 19:46 | reply

Thanks alot for this fix! I searched and searched online for the SKU011.cab file and I couldn't find anything! This fix was quick and worked great! My user was up and running in 1 minute! Thanks again!

Lisa

Posted by Eskyborn (not verified) | Tue, 2007-10-09 18:31 | reply

Thanks for your fix, I dont know why it took so long to wade thru all the other rubbish out in cyberspace before finding you.

Posted by Anonymous (not verified) | Thu, 2007-10-11 07:04 | reply

You can add another notch in the stock of your gun.
Another problem solved. Thanks. Grazie.

Posted by vittorio (not verified) | Thu, 2007-10-11 10:25 | reply

It worked. It worked. I want to have your babies.

Posted by Linlin (not verified) | Fri, 2007-10-12 15:11 | reply

absolutely great. thanks !

Posted by Anonymous (not verified) | Fri, 2007-10-12 16:24 | reply

This is absolutely a terrific fix. I've been looking all over MS Office web site and can't believe they don't have this posted. Thanks for the great help it worked perfectly. Hopefully this will get bumped up on the google hit list.

Posted by Bill (not verified) | Mon, 2007-10-15 01:50 | reply

Thanks... your recommendation worked gr8

Posted by NileEagle (not verified) | Thu, 2007-10-25 05:35 | reply

Thanks a ton man......................

Posted by Sab (not verified) | Fri, 2007-10-26 17:22 | reply

Thank you

YOU ARE GREAT!

Posted by somebody from Hungary (not verified) | Sun, 2007-10-28 12:58 | reply

Your a genius!!! Thanks heaps

Posted by Anonymous (not verified) | Mon, 2007-10-29 23:06 | reply

Unbeleiveable. Appreciate you taking the time to help others with this. Microsoft.com was useless in giving any help with this fix...

Posted by Anonymous (not verified) | Tue, 2007-11-06 14:53 | reply

Thanks a tonne for this splendid response. Couldnt find it on MS

Solved the problem in a jiffy. This really should be the first response on google.

Posted by Bakul (not verified) | Wed, 2007-11-14 16:22 | reply

Tech Notes

Sku011.cab

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